If you subscribed for the service at your branch, and upon receiving your login information, user ID, password, customer ID (only if you are a corporate user), you will then be required to activate your account.
In order to complete the activation process, you will need to send an e-mail from the e-mail address that you provided when registering to the JKBOnline service as shown below:
I have received my subscription password in a closed envelope and I request you to activate my subscription.
Your Customer ID No.
In no time, you will receive an e-mail from Jordan Kuwait Bank confirming your request for password activation, and then you can start using JKB Online service.
For more information please call the contact center at 06-5200999 / 080022066 or visit any branch near you.